This is the copy of my letter addressed to DirecTV. December 12 Sir/Madam: I signed up with DirecTV because my friends recommended it. Unfortunately, I have had an unpleasant experience with DirecTV since I signed up. It started with misinforming me about your plan, then not being able to view the ...
On July 14, we finally gave up on the box that we purchased from DirecTV that never worked properly. We went to Best Buy and, just as we had done more than once during the 10 years we had been loyal DirecTV customers, we bought a new one. We asked which box we needed, and the Best Buy employee ...
Beware! DirecTV has turned into a lying, scamming company. They called us to say, 'We need to replace your HD receivers or you won't be able to receive HD channels anymore.' We said, 'Okay, whatever you have to do.' The guy showed up 4 hours late and did the job, with no work order or any other ...
Shortly after the one-year contract that we signed was up, we decided to continue with DirecTV, so we had already satisfied the original contract agreement. Later on, we decided that we don't really watch too much TV these days and we were about to move anyway. So we called them up and ordered the ...
I ordered HD TV from DirecTV. They sent an incompetent installer who could not install HD TV after 4 hours. He left, and I called DirecTV to complain and was hung up on 4 times. Then they said at least he was on time. They would reschedule in about 2 weeks. They did not care about customer ...
We had the unpleasant experience of rearranging our schedule to wait around for a promised install of DirecTV on 11/27 between 12-4 PM. We actually took a vacation day for the special occasion. When I called at 3:30 PM the day of the installation to verify that an installer was still scheduled, I ...