Beware! DirecTV has turned into a lying, scamming company. Called us to say 'we need to replace your HD receivers or you won't be able to receive HD channels anymore'. We said 'okay, whatever you have to do'. The guy showed up 4 hours late, did the job, NO work order or any other paperwork. Now we ...
Shortly after the one year contract that we signed was up, we decided to continue with Directv. So we had already satisfied the original contract agreement. Later on we had decided that we don't really watch to much TV these days and we were about to move anyways. So we called them up and ordered ...
Ordered HD TV from direct tv they sent incompetent installer who could not install hd tv after 4 hours he left called Direct tv to complain was hung up on 4 times then they said at least he was on time. Would reschedule in about 2 weeks they did not care about customer satisfaction and told me this ...
We had the unpleasant experience of rearranging our schedule to wait around for a promised install of Direct TV on 11/27 between 12-4 PM. We actually took a vacation day for the special occasion. When I called at 3:30 PM the day of the installation to verify that an installer was still scheduled, I ...
Call Personnel are Liars! I purposely stated that I did NOT want a contract. I was verbally assured over 8 times, from 8 different personnel that I would NOT have a contract. I sent them my personal DVR and they sent me a refurbished one. When I cancelled service, a few months later, they refused ...
I have canceled directtv in September because I was offered a better deal with my phone company. I have canceled and send the boxes to directtv and later on I get this bill for over $110 in adult pay per view movies ordered from all my 4 receivers. Now all four receivers did not have a phone line ...