Below is a letter that I sent to Direct TV regarding their "bait and switch" policy: I just finished a telephone conversation with several of your representatives and I am astonished by the lack of customer service your representatives exude. I have had the unfortunate pleasure of dealing ...
We reuppud with Direct Tv and leased new Hd receivers for a 2 year contract to get the HD channels. The package we signed up for was recently changed to not include 5 HD channels, these 5 channels now cost an extra $4.99 per month. We were not notified of this package change nor given the ...
Can't get HD channels on abc, cbs, nbc, or fox because we get them as local channels. Have to pay $9.99 a month for HD access that only gives you half as many HD channels as local cable. When they advertise that you get 70 HD channels. I have maybe 20HD channels that are worth having and maybe ...
On 11/16/07 I signed up for Directv service. I chose the High Definition (HD) DVR package because I was told this package would allow me to view all the HD channels that directTV offered. When the service was initially installed all was well. On or about the 17th of Dec. I tried to access a couple ...
This is the copy of my letter addressed to Directv December 12 Sir/Madam; I signed up with DirecTv because my friends recommended it. Unfortunately, I have but unpleasant experience with DirecTv since I signed up. It started with misinforming me about your plan, then not being able to view the ...
On July 14, we finally gave up on the box that we purchased from DirecTV that never worked properly. We went to Best Buy and just as we had done more than once during the 10 years we had been loyal DirecTV customers, we bought a new one. We asked which box we needed and the Best Buy employee ...