DirectTV was our provider. The opening months went fine. Then money got tight and we could not pay the bill. We do not object to the service being shut off, since that was only natural. When our finances recovered, we phoned to pay off the balance. They promised that service would come back within ...
I had been a DirecTV customer since September. I had been very happy with my service and really did not have much of a problem with DirecTV until I canceled my service in August to go with a better offer with HD and more from Dish Network. When I called to cancel, I was told they would have to bill ...
Below is a letter that I sent to DirecTV regarding their "bait and switch" policy: I just finished a telephone conversation with several of your representatives, and I am astonished by the lack of customer service your representatives exude. I have had the unfortunate pleasure of dealing ...
We re-upped with DirecTV and leased new HD receivers on a 2 year contract to get the HD channels. The package we signed up for was recently changed to not include 5 HD channels. These 5 channels now cost an extra $4.99 per month. We were not notified of this package change nor given the opportunity ...
I can't get HD channels on ABC, CBS, NBC or Fox because we get them as local channels. We have to pay $9.99 a month for HD access that only gives you half as many HD channels as local cable. They advertise that you get 70 HD channels. I have maybe 20 HD channels that are worth having and maybe ...
On 11/16/07 I signed up for DirecTV service. I chose the High Definition (HD) DVR package because I was told this package would allow me to view all the HD channels that DirecTV offered. When the service was initially installed, all was well. On or about the 17th of Dec. I tried to access a couple ...