From 08/30/04 until 01/07/07 I had DIRECTV service in the District of Columbia. I cancelled in January. Even so, DIRECTV kept billing my account directly for ten months, through November. I asked DIRECTV to refund everything billed in that period, a total of one-thousand, three hundred and five ...
Note that this has nothing to do with any prejudice toward Hispanic people. It is simply that I don't know Spanish, and I think that as a paying customer I have a right to expect correspondence from DirecTV in my language! I am so annoyed I will just copy and paste the transcript: 01/30 03:57 PM - ...
I have been disputing billing practices with DirectTV for a little over a year. I believe this may be a class action suit? Anyway, the problem is with a service I used to subscribe to called Ultimate TV by Microsoft. Back in September I replaced that satellite receiver with a different model since ...
I was employed by DirecTv for 9 months before I finally quit, because I could not stand the way customers were treated. The company policies were so unethical that I felt like an unethical person myself. Take one important policy change. Customers were supposedly sent notice of it, yet every single ...
After 10 years as a Direct TV customer, I have finally decided to sever the relationship. I received a great offer from a competitor and gave Direct TV the chance to counter, which they could not, so the decision was made. So what's the problem, you ask? First, I was notified that I have a two-year ...
Direct TV advertises its move service as free, but when customers try to take advantage of the "free" offer, they are told the move actually costs $50. These fees are based on unwritten and undisclosed determinations made by Direct TV. I cancelled my Direct TV service in December because ...