It seems I now belong with the consumers burned by Directv's underhanded tactics. For about 2 years I had their DVR service, until the DVR began freezing whenever I played a recorded show. The technician I phoned for help was not at all shocked by my equipment trouble. Judging from other posts on ...
I had been a DirecTV (aka Direct TV) customer since 1998 without complaint. Then in Dec. 2006 I moved and needed to replace my DVR, so I asked if I was eligible for a TiVo unit and found out I was, with a one-year contract. The unit was delivered and installed, but I found it did not perform many ...
DirecTV's movers connection came to my house to install the system. They told me that I did not have a clear shot from my property to make the system work. The system would have to be put on my roof, and I would have to have the top of a tree cut off. After paying $250 to have the top of the tree ...
We ordered DirecTV to be installed to replace our Dish Network system that we bought 5 years ago. The installer was supposed to be at our house between 8 a.m. and 12 noon. He showed up at 4 p.m. The installer cut the cables that had been used for the Dish receivers because "they were too ...
I attempted to get new customer service and installation on Direct TV. I spent in excess of four hours on the telephone, and in the end I was directed to over a dozen people, none of whom was able to enable me to set up new service. After a week, my installation date was set up and confirmed, but ...
I ordered Direct-TV at the end of May. I received my "Gift with Activation" Redemption Form in early June. I filled it out, attached copies of my first bill, etc., and mailed it on June 13. I called in mid-July because it had been over a month since I had sent the form in but I had not ...