I signed up for DirecTV Satellite services around march and they ask me for a deposit of $200.00 and 1 year contract. They told me that this was a deposit and that it would be returned to me at the end of the contract. I canceled their services at 9th month, and they charged me a fee for canceling ...
I wanted to replace my Dish Network service to have an experience with a different company and compare. Direct TV contractors came three times to my house and all three refused to install the antenna in the same place where Dish Network had performed a flawless installation. Wasted my time and have ...
On or about July 29, I was contacted by sales rep for DirecTV notifying my that my present equipment was out of date and soon be unusable. I agreed to their suggested upgrade of HD receivers. Their first technical rep, a contract firm from San Antonio - Mastec, arrived Aug 6, for which I took a day ...
I feel that I am a victim of a “bait and switch” tactic on the part of DirecTV. I signed up for the Choice Plan after a representative quoted a monthly charge of $39.97 for 4 months and $55.96 after the promotional period; premium channels were included for 4 months. I asked and was told that this ...
Directv does not take care of its good customer service technical agents. The employees that really value that customers and take what time and research needed to resolve the customers issues. These good csrs are penalized by the company by not getting their incentive payouts and some time their ...
In August my directv service was disconnected for non payment. I only owed the one month, which I do not dispute. Two weeks later, I received an email stating that they had discontinued my service. On 09/29, I attempted to pay my electricity bill with my credit card. To my surprise, the charge was ...