DirecTV is incapable of providing a consistent connection with a satellite. Our TVs regularly lose connection (even on sunny days) and we have to reset them, which is a big hassle! Then they might go out again in 5 minutes, or while changing channels. We purchased a DirecTV DVR from Best Buy for ...
I signed up for DirecTV Satellite services around March, and they asked me for a deposit of $200.00 and a 1 year contract. They told me that this was a deposit and that it would be returned to me at the end of the contract. I canceled their services at the 9th month, and they charged me a fee for ...
I wanted to replace my Dish Network service to have an experience with a different company and compare. Direct TV contractors came three times to my house, and all three refused to install the antenna in the same place where Dish Network had performed a flawless installation. They wasted my time ...
I feel that I am a victim of a "bait and switch" tactic on the part of DirecTV. I signed up for the Choice Plan after a representative quoted a monthly charge of $39.97 for 4 months and $55.96 after the promotional period; premium channels were included for 4 months. I asked and was told ...
DirecTV does not take care of its good customer service technical agents. The employees who really value customers, and take the time and research needed to resolve customers' issues, are penalized by the company by not getting their incentive payouts and sometimes their payroll checks, which in ...
In August my DirecTV service was disconnected for non-payment. I only owed the one month, which I do not dispute. Two weeks later, I received an email stating that they had discontinued my service. On 09/29, I attempted to pay my electricity bill with my credit card. To my surprise, the charge was ...