When this company was partnered with AT&T, I ordered all the services and explicitly asked for the services to be installed at the same time, so the billing would be together!!! They called me on the phone and told me that they could come out to my house and put in my service and the billing ...
I was a customer since the early 90's. About 6 months ago we started having issues getting a signal. We called service to come out and check our issue. The service rep replaced the cable ends and said we were good to go. The problem was back the next day. We called back to service to have them come ...
My daughter signed up and used my debit card for her installation fee. When she lost her job, she canceled the service, and they turned to my bank account and took a $385.00 cancellation fee. I do not have a contract with them, nor did I authorize the transaction. My bank, WAMU, states there is ...
I have been dealing with this company for several years, since about 2002. In the beginning it was a wonderful relationship. I had Comcast, and they were charging megabucks at the time. Then I got a call saying my account is "linked" to someone else, and I had to pay THEIR balance (my ...
When I subscribed, I was told what great service they provide, etc. When I called to find out why my bill was $41.50 more than it should have been, I was told NFL ticket was added to my account. I did not order this, and I hate the NFL. When I called to try to get this taken off and canceled, I was ...
I tried to get this service for a year for my mom for her birthday. I scheduled to have it installed on her birthday. I made all the arrangements 3 weeks in advance. We waited, and no one showed up. I called, and they said there was some sort of fraud protection on the account. No one ever called ...