I signed up for DirecTV Satellite services around March, and they asked me for a deposit of $200.00 and a 1 year contract. They told me that this was a deposit and that it would be returned to me at the end of the contract.
I canceled their services at the 9th month, and they charged me a fee for canceling the contract, and the balance then was around $230.00. They never applied my deposit to my balance, and they have said that the $200.00 that I paid was not a deposit but a fee because I did not have a long credit history. That means they misled me into thinking it was a deposit and I could get it back, just to get the services.
I filed a report with the BBB, but they never really helped me. DirecTV sent a rebuttal stating that it was a fee and that I was liable for the 230 dollars. They sent me to collection for months until I decided to pay it.
On 8/12 Nationwide Credit Inc. (the collection company) convinced me to make a payment to DirecTV that, with extra fees, was $265.00. That payment was processed on 8/12 and it appears in my bank statement as paid to:
Debit Card Purchase 08/08 01:59p #0878 265.00
DTV*DIRECTV SERVICE 800-347-3288 CA 08224
Phones, Cable & Utilities
On 9/15/08 I received a letter from another collection agency trying to collect 300.00 for DirecTV Inc. I called DirecTV and they told me that they never received my payment. I checked my credit report and they are still reporting me as being liable for that payment.
I've sent them letters and faxes with proof that I paid, but they haven't answered. When I speak to them on the phone, they tell me that they will call me back in 24 hours, but they never do.
Please help me. I already paid this and they keep reporting me to the credit reporting agency.
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