On August 29, Direct TV went into my checking account and withdrew $566.02. There was no authorization given to have this or any other amount automatically deducted. I had recently cancelled my service and there was a last bill due. Apparently, the company had sent boxes to me so that I could ...
DirecTV charged my checking account twice, and I am now paying insufficient fund fees on that account. Although they acknowledge it was their mistake, they cannot replace that money for a week and a half. After a conversation with a customer service rep who could not speak English, I was finally ...
This is a complaint about Verizon and DirecTV service. They have the worst customer service I have ever dealt with in my life. I ordered a triple bundle package through Verizon. I finally received it 2 months later, and the TV and the satellite never worked. I never had a signal. Direct TV wants me ...
I moved last year and called the number DirecTV provided to get the free move that they offer online and on TV. They sent a private contractor who charged me $40 to install and align the dish at my new residence. The company does not charge you themselves, but you do have to pay the private ...
Beginning April 4th, my account, which was previously a total choice plus package, was changed to the premier package. Neither my husband nor I made this change. During my most recent conversation with customer service (9/6/08), which I recorded for my records, the representative could not find any ...
We have been customers of Direct TV for 2 1/2 years. In June we decided to upgrade to HD service so we could watch sports, movies, etc. in HD. When I called and told them this, no mention was ever made of the fact that CBS, NBC, ABC, and FOX were not available in HD! We called the tech service and ...