I recently called to cancel my service with Directv. I was told that a termination fee was to be paid immediately, along with any outstanding monies due. I was fine with that, except I requested a copy of the document with my signature showing that a termination fee would be due if I terminated my ...
When my TV service ceased to work properly, Direct TV replaced a unit that was determined on the phone to be defective. The replacement box was shipped with no indication of add-on charges. The system failed to work with the new box. A subsequent service call by a service rep determined the unit ...
We received a call from a Direct TV representative who said we must upgrade our existing equipment by Jan. 2009 or we would no longer receive the Direct TV channels. This was a Direct TV upgrade, and the representative said there would be no additional charges or fees. Guess what? The bill ...
We constantly get the 771 searching for signal area. There is absolutely positively nothing that can be in the way, and the weather is perfect. They want to charge $79.95 to send someone out to look at it when it is their product that is the problem. Also, they have overbilled us nearly every month ...
This is a two-scenario buyer-beware warning about Direct TV services and contracts. The first scenario: My retired parents have to do as much as possible to keep their expenses low, as Social Security is not the best-paying retirement, but that is all folks have from before 401(k)s. So they got a ...
I paid $250.00 plus with a credit card, and they told me I was going to get a credit of 5.00 dollars a month on top of my discounted price of 29.00 until I received the 250.00, because of the equipment I was getting (dish box). I got the dish installed, and the technician could not set it up at the ...