I called to file a complaint. Their response was, "You do not have an account, we will not help." I own this house, and they destroyed it by drilling everywhere, and to top it off, they cut the existing cables for the house. Who is going to pay for damages? When I asked Direct TV customer ...
DirecTV was supposed to be installed on 9/9/08. We are on our 3rd installation visit and second installer. The first installer did not know what he was doing. He completely did it wrong. Plus, DirecTV added Sunday NFL Ticket to our bill at $74.99 per month for 4 months without our permission. We ...
Up until my recent move, I had DirecTV for 7 years. I had two cable boxes in my home: one that I got originally when I signed up for DirecTV, and another one I purchased several years later (a TiVo box). My original box was faulty, and last year I called to ask for a replacement box and asked if I ...
DirecTV is nothing but a ripoff. We were supposed to have it installed on 9/9. Today, 10/6, we are having our 3rd installation visit with the 2nd installer. We've received several bad receivers. The first installer did not know what he was doing. We were supposed to have an HD DVR receiver in the ...
One year ago I subscribed to the 2007 ESPN Game Plan. This year I noticed a charge for the 2008 ESPN Game Plan. Since I didn't ask to renew it, I assumed it was an error. When I contacted Direct TV, I was told that it was an auto renewal since I ordered it last year. I said this was never explained ...
There's no quality control. Not only did the installer put in a permanent face plate totally crooked on the inside wall, but the outside wall coverings (where he drilled holes) are not flush and are messily caulked with piles of caulk (which is likely to disintegrate soon). He left piles of sawdust ...