AT&T lied and claims they charge $2 a day. The first day I used it they said, oh you received a 3 minute phone call, that will be $8 please... Oh now you are out of money. When you call 611 or their 800 number you end up in voice mail hell, nobody will talk to you. These guys are lying ...
I've been notified that AT&T is forcing me to upgrade my service. I've been a very very long-term customer. I had AT&T before they sold my contract to Cingular, and maintained that contract even when they bought it back from Cingular. The plan rate I had was National Plan 200 $23.09 and had ...
My U-verse DVR box 'died' one day. It had been on the fritz a few days and after phoning customer service, was declared 'dead'. A new one would be delivered the following day by a technician and, indeed, was. Two months later on my paperless bill I noticed a fee for $55 for 'labor' to replace their ...
My phone bill is automatically charged to my credit card - it NEVER exceeds $40.00. This month it was almost $85.00. When I reported, what I regard as fraud to ATT - I got a long email explaining all the steps I had to take to make sure this did not happen again. This included a long list of things ...
I have been a customer with AT&T wireless for over 7 years. They constantly send me e-mails asking me to set my account on auto pay. When I was speaking with one of their "NON ENGLISH SPEAKING' representatives, to pay my bill, he asked again. So I agreed to try it. I gave him the ...
AT&T automatically signed us up for 5 applicatiuons that we did not ask for and charged us $10 per month for each of them. When we texted them to 'remove our number'. They later said that this was not the proper phrase and continued charging us for 6 months. The proper phrase was 'stop'. We ...