All the reports on this page are a mirror image of the problems I've had with AT&T Pay Per Call Advertising since October. I've complained to my rep. He says it will be taken care of. I have the emails to prove it. Four months into the contract... Still not resolved. I've called and every time ...
Complaint revolves around customer service at AT&T. Why did it have to take 7 calls and unbelievable hold times for the 7th CSR to give me proper information??? These people don't care and what's more, don't know answers and are definitely inept at problem solving... Obviously not trained ...
So I just received my AT&T home phone bill by e-mail as usual and it is a total of $32.14 has been added to my bill by some company SOLO Communications for ESBI (Enhanced Billing Services) I have never heard of or encountered before. Yes... indeed my bill has been enhanced to the tune of $32.14 ...
I run a small business with 15 employees in Los Angeles California, and we contract with AT&T to provide our telephone and DSL services. On Monday 12/20 at 8:30 AM I reported to AT&T's customer service department that 4 of our 8 phone lines were non-operational. I was told to expect a ...
Went into the AT&T store and attempted to upgrade phone after two years. Apparently, however, was not eligible because we were credited with an "early upgrade" when we changed SIM cards. This was never explained. Please beware. ...
On July my wife and I signed up for AT&T's three G network, since that day it has been hell not being able to use my phone. We purchased our phones from a store in Albany Or. They had this special going, you get two phones and a freelaptop computer, which i thought was a good deal, but no one ...