I bought AT&T GoPhone for my mom and put $40 on it. I specifically asked salesman at AT&T store will my minutes expire. He said No, your minutes would never expire. And guess what, after 90 days my mom's phone has no service. I called AT&T customer support and to my surprise they said ...
I called AT&T on Dec 13 to change or phone service from Charter to ATT home phone service. Told we'd be connected on Dec 21. On Dec 16th I received a phone call from AT&T confirming installation on DEC 21, along with keeping our same Phone #. I had to take DEC 21st off of work as AT&T ...
I put $40 on AT&T GoPhone. I specifically asked Customer Representative if that money will ever expire. I was told they would not. However to my surprise after 90 days AT&T says - Your money are expired. I wonder how can money expire:) So I gave them my money to pay for the services that I ...
My AT they had me down for a different day, even though I had a computer printout showing that installation was scheduled for that day. Then I called AT&T. The rep said that service had already been hooked up at the pole, and she asked me to try my phone to see if it worked. It didn't. She said ...
I received a wireless USB modem on a 30-day returnable deal (no charge) in 9/09. The purpose was to access internet on a weekend trip. Rep guaranteed it'd work in that area, or return with no charges. It did not work at all. I immediately called and returned modem, and never heard from AT no calls, ...
My wife and I are both active duty Army Sergeants, and deployed to Iraq in late August. At that time, I called AT they claim to have no e-mail address, and insist that you use the links on their website to contact them. Being that I am in Iraq, the internet quality is poor, and the website fails to ...