I can't begin to describe the frustration company like this make me feel, first they tell you that they have credible deals such as low monthly payments with unlimited plans at a reasonable monthly fee, but then again, we as customers won't be able to know all the "secrets' of the trade, ...
I am a US Soldier working in Iraq. If you can give me a email address, I can forward all the email correspondance I have been doing with the customer support office. There have been times I have been colorful in my language due to frustration. I need to cancel my service with Vonnage. I keep ...
I went to Vonage to try to save money! We wanted to try vonage, I signed us up, under my husbands name without them havings to speak to him and payments came out of my account his name is not on. It was not compatible with my online service never used there device, I sent the device back in its ...
I ordered Vonage on Nov. When I got everything for the phone system and got it hocked up. It would not work. I could not get it to work. The power lite keeps flashing and the phone will not work and when I hooked up the VT2142, my internet service quite working. I was on the cell phone with tech ...
Vonage said if thier service did not work for me (and it doesn't) they would refund my money. I have been trying to get this straightened out for weeks. Today, I look on my bank statement and not only have they NOT refunded me, but CHARGED me another 42.80! They claim I need to return thier ...
In May I I ordered a vonage phone system for use on the internet. There was no caveat or warning the service would not work on a satellite internet system. I have Wild Blue satellite service and after installing the Vonage equipment I attempted to call several friends.in all cases they were able to ...