I started my Vonage account in June. I was told by the representative opening my account that I could start a phone line and get a second one for free under a promotion. I would also get the first month for free. The first month came and went and I didn't get charged. The second month came and I ...
Two months I requested Vonage for their VOIP service and had Bellsouth disconnect the service I had and have had only problems since then. First the phones got disconnected, then DSL service got disrupted, now three phones of the four do not work. Cannot receive incoming calls nor make out goining ...
Vonage is horrible. I want justice and a class action lawsuit. We have the right to sue them and they should. AOL lost in a similar lawsuit. I wasted too many hours trying to cancel my account. They hang up on me, make up crap about "it takes 30 minutes to cancel your account" and then ...
Had the service for 3 months, and did'nt need it as I switched jobs and my old company was paying for it. After trying to keep my account by offering free service for a month or two, she finally starts the cancellation process. Now I knew there was a cancellation fee of 39.99. I was fine with that. ...
I was a Vonage customer for one year. Then my Cable company offered me a good deal on TV/Internet/phone service so I switched over to them. I called Vonage to cancel my service, and I disconected their modem. They have billed me for January, February, and March and refuse to stop charging my credit ...
I contacted Vontage thinking I would save 60.00 a mounth on our phone bill, not so. A vontage rep. Who could bearly speak english informed me that my satelite internet would be compatable with their vontage phone service, and requested my Phone # from my local & long distance provider, charged ...