I went to Vonage to try to save money! We wanted to try vonage, I signed us up, under my husbands name without them havings to speak to him and payments came out of my account his name is not on. It was not compatible with my online service never used there device, I sent the device back in its original box return to sender. This was received in Breinigsville PA on Dec 24 at 12.10 pm.
This is Jan 24 they still have not acknowledged my return, I didn't realize till after I returned it that there was a SPECIAL return address. So why hasn't Vonage in Breinigsville forwarded it to NJ. I'm sure I am not the only person to have done this. So they have $49.99 - $32.22 - and a diconnect fee of $44.47 for a service was NEVER used. To date there has been no refunds to my checking account. Someone has to stop them from taking advantage of people that are only trying to save money in these hard times.
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