Complaint / Review
Vonage
No help to fix problem and charged fees to cancel

I ordered Vonage on Nov. When I got everything for the phone system and got it hocked up. It would not work.
I could not get it to work. The power lite keeps flashing and the phone will not work and when I hooked up the VT2142, my internet service quite working.
I was on the cell phone with tech support a week ago, and they could not get it to work. So I thought that a new DSL service would work. It did not. The same thing happened. Power lite flashing, the internet would not work, and no phone..

Now they want a disconnect fee of $39.99 per voice line along with any applicable taxes.