We have had Vonage phone service (I say service sparingly) and have had consistent billing and service issues with this company. As many have found, when you call their so called "customer service" line you get people who, instead of resolving your issues, they create more. They start by ...
I've also been a victim of this company. I got their service on 02/05/07. At the time they didn't have any promotions. I was never told I was going to be in a 2-year contract. Today I called to cancel the service and first I had to wait over 20 minutes, then a robot kept on offering promotions so I ...
I can't begin to describe the frustration company like this make me feel, first they tell you that they have credible deals such as low monthly payments with unlimited plans at a reasonable monthly fee, but then again, we as customers won't be able to know all the "secrets' of the trade, ...
I am a US Soldier working in Iraq. If you can give me a email address, I can forward all the email correspondance I have been doing with the customer support office. There have been times I have been colorful in my language due to frustration. I need to cancel my service with Vonnage. I keep ...
I went to Vonage to try to save money! We wanted to try vonage, I signed us up, under my husbands name without them havings to speak to him and payments came out of my account his name is not on. It was not compatible with my online service never used there device, I sent the device back in its ...
I ordered Vonage on Nov. When I got everything for the phone system and got it hocked up. It would not work. I could not get it to work. The power lite keeps flashing and the phone will not work and when I hooked up the VT2142, my internet service quite working. I was on the cell phone with tech ...