We called vonage in November to cancel our account. They told us we had to call back the next day during business hours and someone could assist us. We called back and was on hold for over 2 hrs. Than when someone does come they give you the run around and send you to a department of well we can do better for you. We tell them we don't want it they say well you have to talk with my manager and he is not available right now.
Now they are calling us because we have not had the funds in our bank account on purpose and they want their money. They won't cancel for us but expect us to pay them. This is a total rip-off! According to our contract we are able to cancel but they just have one excuse after another. I want our account canceled and all these text messages they keep sending to my cell phone they can pay for.
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