When signing up for the "free trial" the consumer should be very careful to read the terms of service. Their "free trial" deal works as follows: the "free trial" consists of one paying the shipping fee to get the internet appliance - In our case it was $16.01. This fee ...
I had a Vonage device for a trial period and I sent it back before the trial period was over. Vonage charged me after I sent the motorola device back and they confirmed by email that they received it. Don't believe in free trial periods! They wanted to charge me a disconnection fee of $39.99 and I ...
When I signed up for Vonage I was willing to give them a shot to see if in fact they could provide the service they promised. Problems cropped up right from the start. The service was hard to get set up using their box. I never recieved a good signal from vonage and this created a very poor ...
I remember reading this website when my husband was signing up for service. They kept promising him "no there is no contract!" "Yes your internet service will be just fine for this!" and I was crying in the background pleading "PLEASE DON"T SIGN UP FOR THIS!" but ...
I called Vonage a couple of weeks before the end of my service agreement (one year) and requested that they cancel my account on the last day. A very simple request but obviously too much for vonage. I would have stayed with them but the "phone service" that they supply sucks. It drops ...
My first attempt with Vonage was in the Spring of 2005. I had given them some of private information; credit card info, user name, address, etc... I began to notice problems. As I was signing up I asked about 911 services, I was then informed that vonage did not have a true 911 service; incase of ...