Here is what my plan includes with nextel rate plan: 39.99 500 bonus minutes 200 bonus minutes unlimited direct connect free long distance last year they took my 200 bonus minuted away. After calling customer care they transferred me to the bonus department. They informed me that they would give me ...
In the past two years, I've had to call Nextel for billing errors every other month. The price range of the errors has varied from $2.00 to $40.00. Every time, it's chalked up to a "computer glitch", and the error is corrected on the next bill. The next month, the process is started over. ...
I have been trying to cancel the monthly billing of my son's Nextel cell phone service to my credit card for over 5 months. The first two months I called customer care. I was told this could be handled over the phone. Each upcoming month, I still was receiving billing to my credit card. I finaly ...
My contract with Nextel ended on 4/16/04 and so I had an authorized T-mobile dealer request that my phone number be ported (transferred) over to T-mobile and for my service to be canceled with Nextel. Although I made the request to transfer my phone number on 4/16/04, my phone number was not ...
I called Nextel to change our plan from 1000 anytime minutes to zero minutes leaving only direct connect. I called a second time to cancel the previous request. (Both calls were before the billing date so no changes were to take place) As a result of these two phone calls, our calling plan went ...
When I had my Cell Phone activated Nextel required a $200.00 dollar deposit this deposit was made on a credit card... Over a year later i asked for my deposit back and they could find NO record of it because they could not access their old system... I gave them the credit card name and number and ...