Phone: 8006396111
Found 77 reviews / complaints
Page 9

Nextel Communications
Ripoff Lousy Coverage And Improperly Early Termination Fees ripoff illegal fees bad coverage

I cancelled my Nextel and switched to Cingular after 3 years of bad service. I called in August to verify when my contract expired. The told me my commitment ended on 09/25/04. I specifically asked if I could cancel my service without penalty after the beginning of billing cycle. They said yes and ...

Nextel
Charging before phones delivered, quoted wrong monthly price

I called nextel on 9/10 to order phones and discuss rates, they sold me two phones and rate plans, when i got the phones (9/14) i called to acctivate them, they were turned on on 9/15. The plans could not be applied to our phones so i need to pick different plans. On 9/23 i got the bill, they ...

Nextel
Ripoff billing fraud Nobody will listen

This isn't just one incident of billing fraud by many over a long period of time and no one at Nextel is willing to resolve this. Everytime I purchase new equipment and pay for it, it still shows up on my bill. After many calls and email correspondence, it is still on there, even though I have ...

Nextel
Overcharge and failed to change plan as asked

I just signed on for a year with Nextel for my husband and I. I choose a plan for 39.99 that included unlimited direct connect and 500 minutes for both phones. When I received my first two bills I had miscalculated and it was determined that a higher minute plan would suit our phone needs. I ...

Nextel Communications
Ripoff they keep changing my plan

Here is what my plan includes with nextel rate plan: 39.99 500 bonus minutes 200 bonus minutes unlimited direct connect free long distance last year they took my 200 bonus minuted away. After calling customer care they transferred me to the bonus department. They informed me that they would give me ...

Nextel Communications
Ripoff Constant billing errors, false statements provided by CSR's

In the past two years, I've had to call Nextel for billing errors every other month. The price range of the errors has varied from $2.00 to $40.00. Every time, it's chalked up to a "computer glitch", and the error is corrected on the next bill. The next month, the process is started over. ...