On November 3rd, I called Nextel's Customer Service Dept. To get a break down of my cellular bill charges. During this call, I found out that Nextel is billing me for text messages despite the fact that both my plans include 300 free text messages per month and I only use about 10 messages maximum ...
My husband drives over the road and is various states. When told we had direct connect in any state he was in, we used it but not all of all minutes. Get the bill in and we were charged for every state he was in. Also, we had ALWAYS used our calling time after 8pm for our free minutes. Get the bill ...
Signed up with Nextel on 6/03. Got a plan and i90c phone with $50 mail in rebate. Rebates take awhile. No problem 9/03 I received notice from Nextel that the rebate was denied. I called the rebate center and was informed that I must have changed plans or sent the rebated in to late. I assured them ...
NEXTEL is such a rip off. DO NOT GET NEXTEL PHONES, you will have to sign your life away to a $200 contract that will extend each time you make changes to your account, and trust me you will be making changes to you account because all Nextel Customer Service Reps are Complete idiots! I can call ...
Nextel Communications recently started advertising for text messaging by sending a text message to their service members touting the benefits and price of this new service. The message stated that the recipient would not be charged for receiving this message and the price and benefits of the ...
I regret purchasing 5 units at a store in Colorado Springs. They lied to us and the Nextel Company that the contract is through does not assume responsibility for those who set up the contracts for them. Don't believe the sales people at the stores. We set up 5 phones personally and we were told ...