In August I noticed that our Nextel bill was double what it normally was. Noticed the calling plan had been changed from what it had been for 4 years. Husband didn't change it, I wasn't authorized on account to make changes, just him. I called to inquire and customer care allowed ME to put a ...
On September I called Nextel to cancel my service with them. I had a one year contract and it was over, per my signed contract and Nextel customer service representative that I talked to the month before. Nextel asked why I wanted to wanted to cancel, I told them their prices are to high. Nextel ...
I don't know whether you would investigate this - but I thought it was worth telling you about. I live in an area that was hard hit last year by Hurricanes Frances and Jean. Before Katrina - we thought it was the worst ever. During the hurricanes-cell phone service is awful. We tolerated it and ...
My husband called Nextel to upgrade our cell phones to the i850's and purchase new accessories (body gloves, car chargers and an ear piece). He opted for 2nd day air because he was excited about the new products. Once we recieved our package (10/26/05) and examined the contents, we realized that ...
Anyone bored enough to read my lengthy letter to Nextel, here it is. Here is a summary of my problems with my experience with Nextel. 1. Equipment malfunction in less then 30 days. 2. Nextel refusing to replace said equipment. 3. Given false information concerning the rebate owed to us on the ...
Nextel is a pain to deal with. My husband and I moved to a new area and it took me 3 months to get our service trasfered and active. I was transfered from one department to another. And no one seemed to know what the other was doing. They finally got our sevice active but we have had problems from ...