I obtained a Nextel wireless phone through a hospital I worked for in Mass as part of an employee offer. The contract was to be for two years. When I moved to another state, the roaming charges were outrageous so I arranged to have the service changed. What they didn't tell me was that when I did ...
I have to spend hours after hours researching my nextel bill every month, they change plans without notice, add fees for services that I did not order and when I call to add or deduct phones they change plans on other phones. I have 8 phones for my company and every time I call for assistance on 1 ...
I cancelled my Nextel and switched to Cingular after 3 years of bad service. I called in August to verify when my contract expired. The told me my commitment ended on 09/25/04. I specifically asked if I could cancel my service without penalty after the beginning of billing cycle. They said yes and ...
I called nextel on 9/10 to order phones and discuss rates, they sold me two phones and rate plans, when i got the phones (9/14) i called to acctivate them, they were turned on on 9/15. The plans could not be applied to our phones so i need to pick different plans. On 9/23 i got the bill, they ...
This isn't just one incident of billing fraud by many over a long period of time and no one at Nextel is willing to resolve this. Everytime I purchase new equipment and pay for it, it still shows up on my bill. After many calls and email correspondence, it is still on there, even though I have ...
I just signed on for a year with Nextel for my husband and I. I choose a plan for 39.99 that included unlimited direct connect and 500 minutes for both phones. When I received my first two bills I had miscalculated and it was determined that a higher minute plan would suit our phone needs. I ...