For two months I have been charged $14.95 for ESBI service I did not request. I have requested that I be reimbursed for these charges and the charge discontinued. ...
I signed up for Qwest Broadband 6 months ago. I was told I would get a free modem if I upped to the faster service. First month I got a bill for 59.99 for a modem. I call in. They tell me not to worry and that I would get a credit for 59.99 in 4 months. Fast forward 6 months. I have been on hold ...
After five years of very bad service, being put on hold for 30-45 minutes trying to get service, bad hardware, bad software, system crashes where they had to be rebooted, bad installs, and non-caring customer service reps, I decided to switch to cable. I wanted to close the account and pay my last ...
Back in Jan, 08... My Son was put in jail, well when your in jail the only way that you can call anyone is collect. This is when it all started, you see we had a block on our phone so you can't receive collect phone calls, I called Qwest spirit of service, spoke to someone in the continent of India ...
Two weeks ago, I went to the Qwest website to place an order to transfer my phone and broadband Internet service to a new apartment. At that time, I was asked to give them a shipping address for an MSN signup disk (which I didn't need because I already had Qwest/MSN Internet service). Since I ...
Beware the Qwest wireless service! I tried their wireless plan, found it lacking, and found another carrier far more to my satisfaction. When I requested return labels to return the phones per the 30 day "trial" period, I was told they would be shipped. I called back multiple times in the ...