I signed up for a bundle package online with Qwest in November. I then called the company to make sure everything was correct. I spoke to a young lady named Casey. She told me everything was correct and quoted me a price of 119.30 per month. I received my first bill in December for 294.88. I called ...
I received my November Qwest bill, having been with them since 2004 we were paying 89.99 for 1200 shared family minutes on our 2 phones. They got us to renew our contract for another 2 years around June/ July telling me that we were renewing early so in actuality it would be up in 1 1/2 years, and ...
My family entered into a new cell phone contract with Qwest, in their "bundle" scam, last May. By October, three of the phones were broken; one keeps dropping calls, one has very bad audio reception and a third has buttons literally falling off of it. When my daughter went to the kiosk, ...
I called Qwest in December to transfer my internet and cable service to my new house. The person that set-up my bundle gave me a rate of 72.00 for both services, and offered to waive my activation fee, because I was only transferring across town. I received my first bill for 361.72. It included ...
I've been dealing with Qwest for years however every time I call them to either add a package or to delete a package I some how get it up the #%$. Last month I call and talke with seemed to be a nice person and explained to him I had recently gone on disability and had to cut some of my expensives ...
We have had telephone service with Qwest for many years.in most of that time we had very little trouble with the service and with our billing. About three years ago Qwest started their bundle plan and told us of all the savings we would have. If I had known then what I know now about their ...