Much like many here, I too, am a victim of love. Love of a good deal and trusting of a big company when they say you have 30 days to try our service and if you need to cancel there is no charge. I signed up on a month to month basis for DSL Internet. The reason I did was because many of my ...
I signed up for a bundle package online with Qwest in November. I then called the company to make sure everything was correct. I spoke to a young lady named Casey. She told me everything was correct and quoted me a price of 119.30 per month. I received my first bill in December for 294.88. I called ...
I received my November Qwest bill, having been with them since 2004 we were paying 89.99 for 1200 shared family minutes on our 2 phones. They got us to renew our contract for another 2 years around June/ July telling me that we were renewing early so in actuality it would be up in 1 1/2 years, and ...
My family entered into a new cell phone contract with Qwest, in their "bundle" scam, last May. By October, three of the phones were broken; one keeps dropping calls, one has very bad audio reception and a third has buttons literally falling off of it. When my daughter went to the kiosk, ...
I called Qwest in December to transfer my internet and cable service to my new house. The person that set-up my bundle gave me a rate of 72.00 for both services, and offered to waive my activation fee, because I was only transferring across town. I received my first bill for 361.72. It included ...
I've been dealing with Qwest for years however every time I call them to either add a package or to delete a package I some how get it up the #%$. Last month I call and talke with seemed to be a nice person and explained to him I had recently gone on disability and had to cut some of my expensives ...