Beware the Qwest wireless service! I tried thier wireless plan, found it lacking, and found another carrier FAR more to my satisfaction. When I requested return labels to return the phones per the 30 day "trial" period, I was told they would be shipped. I called back multiple times in the ...
I have been trying to get a rebate from Directv. I bundled with them under the advise of Qwest comuniactions. I was told from Directv that I would recieve a $100.00 rebate for signing up for the DVR. I applied for this rebate online and when I called to check I was told everything was in order and ...
OK — this is beyond absurd. It's actually become more comical than anything else.in short, I signed up with Qwest for cell service in May but decided to cancel (within the 15-day rule they have, so no penalties). When I signed up, they required a $200 deposit which I paid up front, but after ...
I ordered qwest phone and DSL service through their website. I already had a working modem that their site said was compatible (Arescom NetDSL 800). When the service was turned on it wouldn't work. That day I received a CD to install software on my computer to be able to use their broadband ...
In September, I changed addresses. Qwest charged me $30 just to activate new service, told me it would take 3 weeks to get someone out to install a satellite dish, and sent me 2 modems that did not work with my situation. I cancelled the service as quickly as possible, and Comcast was out the next ...
This was (still is!) a very long nothing was resolved, in fact the service rep actually told me "I'm sorry, I can't help you". I spent 2 more months working with Qwest techs & customer service people, trying to get things resolved... I exhausted every last shred of patience I had (I'm ...