I have been trying to get a rebate from Directv. On the advice of Qwest Communications, I bundled my services with them. Directv stated that signing up for the DVR would earn me a $100.00 rebate. I submitted my application online, and a later phone call to check on it brought the answer that all ...
OK — this is beyond absurd. It's actually become more comical than anything else.in short, I signed up with Qwest for cell service in May but decided to cancel (within the 15-day rule they have, so no penalties). When I signed up, they required a $200 deposit which I paid up front, but after ...
I ordered Qwest phone and DSL service through their website. I already had a working modem that their site said was compatible (Arescom NetDSL 800). When the service was turned on it wouldn't work. That day I received a CD to install software on my computer to be able to use their broadband ...
In September, I changed addresses. Qwest charged me $30 just to activate new service, told me it would take 3 weeks to get someone out to install a satellite dish, and sent me 2 modems that did not work with my situation. I cancelled the service as quickly as possible, and Comcast was out the next ...
This was (still is!) a very long nothing was resolved, in fact the service rep actually told me "I'm sorry, I can't help you". I spent 2 more months working with Qwest techs & customer service people, trying to get things resolved... I exhausted every last shred of patience I had (I'm ...
We purchased Qwest wireless cell phone service. Our original phones were LG pos. We had three break on us in one month. Since the insurance dropped us because we had to replace too many phones we decided to purchase another phone. It was the all new Sanyo Katana! For the number one reason of all ...