I just talked to someone who had worked in their call center. They are encouraged to upsell customers into same-day delivery even though the company has no inclination to actually delivering that day. Any complaints are ignored by managers, as other reviews have mentioned. It sounds like a real ...
Beware. This florist posts false advertisements. AVOID. I ordered flowers for my aunt's funeral from this store because there was only one day of viewing and their website advertised same day delivery. I paid extra so that the order would be expedited. As the hours went by, the flowers were not ...
The first order I placed was delivered the day AFTER the funeral. When I complained Wesley Berry Flowers refunded the purchase price and offered a discount on my next order. Subsequently, I took advantage of the discount offer when my granddaughter was hospitalized for a minor surgery and was ...
My oldest son recently passed away and I wanted to have a nice arrangement for the funeral. I called Wesley Berry Flowers because they came up on the search engine as an entity close to the area where the funeral was being held. As this was a once in a "lifetime" order I quizzed the sales ...
I ordered a large amount of flowers from them... in which was never received. I called customer service to let them know that the large arrangement of (over 150$) was never received and was told by three different people they were looking into it. I asked to talk to a supervisor and SHANE the sales ...
Ordered the flowers and they were not delivered... Then when I talked to customer service for a refund they first said they did not have any fresh flowers and would have to be delivered the next day... I told them the funeral was over! They then said they were delivered... That they were referring ...