Voice quality terrible, can not be used for faxing at any speed, customer support horrible. Simply put avoid Vonage at all expense. Never told me about a two year contract and cancellation fee and hit me with a $80 cancellation fee which I am fighting now and will not honor. Had leave message on ...
I have had to deal with Vonage Customer Service Reps 4 different times to try and resolve my $50 unlimited calling business line (s) charges. These reps blatantly lie to you! Every one of them has and then tells me that the previous rep's statements were not valid and what I am currently paying is ...
I have been going back and forth with vonage and the south dakota attorney general and vonage keeps claiming to notcharge a termination fee then the next message they say they will charge it then the next message they say they will not charge the fee and now in the latest message i received ...
I decided to change from verizon to vonage just to save some money. A year later my important calls started dropping. So i reported the problem and and they gave me a month free. So before the 2 years were up i decided to go back to verizon, knowing that i will be charged a cancellation fee. I ...
I called to cancel my vonage account. It had not been working for the last few months. So I figured cancel, why spend the money. The CSR offered me many new offers, and was quite argumentative at times. I declined. He then told me about the 39.99 tax cancellation fee they charge. I said NO I will ...
Signed up for new service, went over terms of agreement 3 TImes. Verified 3 times amount Vonage was authorized to withdraw from account BEFORE allowing Vonage Rep authorization to electronically sign terms of agreement on my behalf. Vonage proceeds to charge the agreed upon amount from account, ...