I had vonage for many years without much issues. Aside from the initial difficulty with set up (thank goodness for my cell), loss of service if the modem wasn't working, and occassional static on the line, thing were acceptable. The problem arose when I wanted to cut expenses and was given a decent ...
I shut off my service with Vonage in July because I was planning a move and shut off my internet to save money (you cannot run vonage without the internet). They charged my bank account $30.06 in September 08. When I called in to ask them why they charged my account, they advised me they "gave ...
Vonage has consumer hostile business practices. From their TOS: 8.5 No Credit Allowances or Refunds for Prepaid Service Plan Customers. Subject to our money back guarantee and law, we will neither credit nor refund any service fees or any other amounts you pay for any prepaid service plans. During ...
I too have been ripped off by Vonage. I canceled my service and had to pay for 2 lines of cancellations of $39.99, and also the equipment for $79.99. I don't want it, but they won't take it back. One phone line was a $24.99 rate, the other a $14.99. But yet I pay the $39.99 for each one. Even ...
I am active duty military and saw Vonage as an easy way for family to keep in contact with me 3 years ago. Now that the telecommunications market has changed and all included unlimited long distance is a standard Vonage wasn't worth the price to me. I called just prior to the end of my billing ...
I wanted to port my number in November from Bellsouth (new AT&T) to Vonage. Bellsouth would not allow my number to be ported so I called them, the same month and requested that they stop the process and return my fee which was $49.95 which included services for $29.99 & equipment for ...