I signed up for Vonage in June. I was told there were no cotracts that I could cancel anytime. For the first few months everything worked fine. Then about 2 or 3 weeks ago I started having problems. While on the phone it cuts out and I cannot hear parts of what the other person is saying. They also ...
I have been a vonage customer for almost 2 years. I recently had my vonage # ported to a local provider. That request took several weeks to coordinate with vonage and complete. The local company (Qwest) was on site to complete the intallation on 11-25-08. The original vonage # was operational on ...
I have had to deal with Vonage Customer Service Reps 4 different times to try and resolve my $50 unlimited calling business line (s) charges. These reps blatantly lie to you! Every one of them has and then tells me that the previous rep's statements were not valid and what I am currently paying is ...
I had Vonage for over 3 years. During that time, they offered an "all in one" wireless router, which I purchased, rather than having multiple devices. After about 2 years, Vonage told me the router was "stuck in an endless loop" and I'd have to buy another. I almost cancelled at ...
Vonage Customer Service talked me into prepayment for l year and charge my credit card. One year later June 11 $299.17 was charged to my credit card account without my knowledge or approval. Called Vonage in August to cancel service as they didn't provide the service I needed. Cust. Service told ...
I canceled Vonage in March of they took the final bill out of my checking account. Now five months later they came back saying my account was never canceled and want to charge me over 200.00 dollars! They have turned me over to a collection agency. The email they sent me was a grammar slugpot. This ...