I signed up for Vonage on Dec 16. When I received their adapter and tried to hookup the internet and phone I was only able to get access to one. I am a tech support for a software company and need access to both. After 4 hours on the phone with 3 different levels of tech support they told me ...
I signed up for Vonage on Dec 16. When I received their adapter and tried to hookup the internet and phone I was only able to get access to one. I am a tech support for a software company and need access to both. After 4 hours on the phone with 3 different levels of tech suppor they told me ...
I signed up with them a year ago i since then have not used it and i waited a year to cancel and they want to charge me 40.00 more after charging me for this month i think they should see i havent used it i should not incur a charge I kept telling the rep i dont use it. The rep kept asking if i ...
I was trying to cancel my services with Vonage and they slapped me with $120.00 bill $39.95 is for cancellation fee and $70.00 for the recovery fee because they said I have a 2 year agreement with them. When I asked where does it say in the Termes of Service they said it is implied... What a bunch ...
After having Vonage for more than 1 year I chose to stop 01/13, after being placed on store 3 times and provided the run around then an offer to remain with Vonage for 19.99 monthly I declined and insisted they stop the support. The repetition was extremely rude and explained I'd need to spend ...
I asked for vonage services in nov vonage gave me a number that would create long distance charges each and how long i was on online. I asked to be refunded the money and a label to return the product. Vonage refused and then charged my debit account more money when i asked for acanceleation / i ...