We have had service with Vonage almost two years. Dec 07 they contacted me and asked if I wanted to purchase a year's worth of service at a discounted price. I agreed and was assured it was a one time deal. This past Dec I was billed for another year. I just bought magicJack so I planned on ...
My wife ordered Vonage phone service that was advertised on television. It was not compatible with our computer or extension telephones, after calling Vonage and they were unable to correct the problem. So we wanted to return to our old company. This was after to weeks of trying to allow Vonage to ...
I signed up for Vonage for my very rural vacation cabin and found out that their service will not work with the internet service available in my location. There are no alternative internet service providers at that rural location so I cannot use the service at all. I called to discontinue the ...
My current billing with Vonage shows we have been an active customer since March. We recently relocated and decided to go with our cable company for all our services. I called Vonage to cancel my service and was advised there would be a $39.99 per voice line as outlined in their terms of service. ...
I had Vonage for over 3 years. During that time, they offered an 'all in one' wireless router, which I purchased, rather than having multiple devices. After about 2 years, Vonage told me the router was 'stuck in an endless loop' and I'd have to buy another. I almost canceled at that point, but went ...
Vonage first lures you into this very simple cost saving scheme where you get all the benefits of extra ordinary phone service but they also tell you that you can cancel anytime without any contract but they charge you a cancellation fee. Their technical help is a week away and they promise to ...