Changed my telephone support from Vonage to Ideal mid-October-Got the run-around from Vonage about shutting the consideration. Unearthed that these were continuing to statement my AMEX consideration. Discovered they did not shut my consideration and were continuing to gather $31.95 from my AMEX I ...
I have had the Vonage service for apporximately 3 months. Suddenly the adapto/box started knocking my internet offline. It would block me form using my computer. I would have to spend 1-2 hours resetting my internet and the Vonage services simultaneously. After the fifth time, I discinnected the ...
I was trying to get vonage for my parents, vonage did not offer Internet service so I then canceled, while doing so they sent me a modem in the mail, when I contacted customer service they just said to sent the package back as soon as I received it, I complied. Thinking I would never hear from ...
On December 12 I filled out the info to open a vonage phone account, but did not give them authorization change my phone number over from Embarq, as I wanted to make arrangements to keep my internet service with Embarq. I contacted Embarq, and they could not continue internet without retaining the ...
Vonage is just a headache!!! I had been trick about providers once the initial phone was created. I had been informed we'd get web and telephone support. The gear could be there Friday. Therefore we settled the 25.54 upfront charge and we were suppose to pay for 15.00 more friday. We received the ...
It seems to be the same story over and over, can somebody stop these thieves? So far it has cost me $93.00 cancellation fee (never new there was one) plus $34.00 for a month of service that I did not use, plus $33.00 of an unsuccsesfull stop payment from my bank. I had no internet service at home ...