They did not give a free month or a $10.00 off the bill like they said because my equip was sent 2 wks later, I was charged when I made the phone call to start service. First month was OK then the outage started to occur, dropped calls, couldn't have a conversation w/o being dropped so I was on the ...
Here is my story..in Feb I cancelled my home phone service due to the increasing rates for local service (after said and done I would be paying 41.39 for Only local service nothing else). At this time I was told by a friend to try Vonage, so I did... Big Mistake! When I signed up for the 30 day ...
I called vonage and they sent the kit right out to me and charged my bank account for it. Then had to call them as the other phone did not ring or work. They told me i had to get a technition to hook it up. Well thats not an easy thing to do as no one in our area does it. Would costs 169.00 or more ...
Vonage advertises no contracts, but they are not telling us the truth! It's very sad when companies have such strict rules and regulations that they loose sight of customer service and the reason that they started. It's also very sad when companies have to resort to deception to achieve their ...
I have had endless trouble with vonage. I ordered it in nov. Their equipment could not be configured with mine. I have Had no phone servicesince november. I have written and called Numerous times. I shipped the equipment back to them dec. 26th. Was promised during one "overseas" connected ...
I signed up for Vonage under the conditions that I would have uninterrupted phone, internet, and fax service. When my internet was cut off, they told me that I should have had a "dry loop". My current internet provider was now cut off, and I was charged a cancellation fee. Over the course ...