I accepted a promotional offer, which was the first two months of service free. I was told there was no contract or cancellation fee and if I didn't like the service I could cancel at anytime. There was never a question asked about putting me on Autopay and I DID NOT authorize any charge to my ...
Vonage - Had the service for months and never once received one phone call. Could not make phone calls. Tried to cancel every time I called in, but was continually not heard and directed to technical support. Now that I am determined to cancel they charge me an additional 109.00 for their box - ...
For three consecutive months I called Vonage, trying to cancel my phone service. Each time I've attempted to do so, I was inundated with an endless stream of questions and excuses. What was the problem? They ask. None (at the time) I'm just moving and prefer not to retain Vonage services. The first ...
In mid I ordered the Vonage (*30-DAY RISK FREE TRIAL) service, then when I learned I would be limited to using only 1 jack in the home I cancelled the next day, and I never used their service. It took them weeks to finally release my phone number back to Verizon, but finally had my service back, ...
After signing on to Vonage, I discovered that the standard service did not work at all.in order for it to work I would required higher speed internet than available in my building. I cancelled the service but had to re-instate in order to have the business number transferred to Cablevision. My ...
This forum is just one of many I've researched to see if anyone else has been given the shaft by Vonage when they attempt to cancel their account. Most of the blogs I've read almost look identical "I had no complaints about their service until I went to cancel..." I am one of those peole. ...