My current billing with Vonage shows we have been an active customer since March. We recently relocated and decided to go with our cable company for all our services. I called Vonage to cancel my service and was advised there would be a $39.99 per voice line as outlined in their terms of service. ...
I had Vonage for over 3 years. During that time, they offered an 'all in one' wireless router, which I purchased, rather than having multiple devices. After about 2 years, Vonage told me the router was 'stuck in an endless loop' and I'd have to buy another. I almost canceled at that point, but went ...
Vonage first lures you into this very simple cost saving scheme where you get all the benefits of extra ordinary phone service but they also tell you that you can cancel anytime without any contract but they charge you a cancellation fee. Their technical help is a week away and they promise to ...
Changed my telephone support from Vonage to Ideal mid-October-Got the run-around from Vonage about shutting the consideration. Unearthed that these were continuing to statement my AMEX consideration. Discovered they did not shut my consideration and were continuing to gather $31.95 from my AMEX I ...
I have had the Vonage service for apporximately 3 months. Suddenly the adapto/box started knocking my internet offline. It would block me form using my computer. I would have to spend 1-2 hours resetting my internet and the Vonage services simultaneously. After the fifth time, I discinnected the ...
I was trying to get vonage for my parents, vonage did not offer Internet service so I then canceled, while doing so they sent me a modem in the mail, when I contacted customer service they just said to sent the package back as soon as I received it, I complied. Thinking I would never hear from ...