Vonage's commercials depict this easy switch to their services. This is a complete lie. They take you through all sorts of hoops to get the service on and they do not disclose all of the hidden fees and charges. They also offer a 30 day money back guarantee if you don't like the service, but they ...
My wife ordered Vonage phone service that was advertised on television. It was not compatible with our computer or extension telephones, after calling Vonage and they were unable to correct the problem. So we wanted to return to our old company. This was after to weeks of trying to allow Vonage to ...
I signed up for Vonage in June. I was told there were no contracts that I could cancel anytime. For the first few months everything worked fine. Then about 2 or 3 weeks ago I started having problems. While on the phone it cuts out and I cannot hear parts of what the other person is saying. They ...
I contacted vonage 01/30/09 to request service and was charged 26.54. I learned the following day that I needed internet connection to use the service and attempted to get internet service for 3 days. I was informed that internet service was not available in my area and could take up to 7 months to ...
I wanted to lower my bills and got a two month free trial "NO obligation, NO strings attached, but when I canceled at the end of the free trial I was charged (working with my bank as we speak) 31.66 and then 123.98 - I plan getting all that back because it is plain old FRAUD! Vonage is really ...
Vonage is not and will never be a resource for me as a VOIP. When I first joined, they told me it was only for one year. It turned to two. After numurous calls decided to consider cancelling. Consider. They charged my checking account without my permission a cancellation fee. It was not authorized. ...