On December 12 I filled out the info to open a vonage phone account, but did not give them authorization change my phone number over from Embarq, as I wanted to make arrangements to keep my internet service with Embarq. I contacted Embarq, and they could not continue internet without retaining the ...
Vonage is just a headache!!! I had been trick about providers once the initial phone was created. I had been informed we'd get web and telephone support. The gear could be there Friday. Therefore we settled the 25.54 upfront charge and we were suppose to pay for 15.00 more friday. We received the ...
It seems to be the same story over and over, can somebody stop these thieves? So far it has cost me $93.00 cancellation fee (never new there was one) plus $34.00 for a month of service that I did not use, plus $33.00 of an unsuccsesfull stop payment from my bank. I had no internet service at home ...
I signed up for Vonage in June. I was told there were no cotracts that I could cancel anytime. For the first few months everything worked fine. Then about 2 or 3 weeks ago I started having problems. While on the phone it cuts out and I cannot hear parts of what the other person is saying. They also ...
I have been a vonage customer for almost 2 years. I recently had my vonage # ported to a local provider. That request took several weeks to coordinate with vonage and complete. The local company (Qwest) was on site to complete the intallation on 11-25-08. The original vonage # was operational on ...
I have had to deal with Vonage Customer Service Reps 4 different times to try and resolve my $50 unlimited calling business line (s) charges. These reps blatantly lie to you! Every one of them has and then tells me that the previous rep's statements were not valid and what I am currently paying is ...