I had Vonage for over 3 years. During that time, they offered an "all in one" wireless router, which I purchased, rather than having multiple devices. After about 2 years, Vonage told me the router was "stuck in an endless loop" and I'd have to buy another. I almost cancelled at ...
Vonage Customer Service talked me into prepayment for l year and charge my credit card. One year later June 11 $299.17 was charged to my credit card account without my knowledge or approval. Called Vonage in August to cancel service as they didn't provide the service I needed. Cust. Service told ...
I canceled Vonage in March of they took the final bill out of my checking account. Now five months later they came back saying my account was never canceled and want to charge me over 200.00 dollars! They have turned me over to a collection agency. The email they sent me was a grammar slugpot. This ...
Voice quality terrible, can not be used for faxing at any speed, customer support horrible. Simply put avoid Vonage at all expense. Never told me about a two year contract and cancellation fee and hit me with a $80 cancellation fee which I am fighting now and will not honor. Had leave message on ...
I have had to deal with Vonage Customer Service Reps 4 different times to try and resolve my $50 unlimited calling business line (s) charges. These reps blatantly lie to you! Every one of them has and then tells me that the previous rep's statements were not valid and what I am currently paying is ...
I have been going back and forth with vonage and the south dakota attorney general and vonage keeps claiming to notcharge a termination fee then the next message they say they will charge it then the next message they say they will not charge the fee and now in the latest message i received ...