We have been with Verizon Wireless for 5 years and I have never once been disappointed with my experience with Verizon. On Wednesday we purchased my husband a new LG Navigator and was very impressed with the in store customer service in the store on Lake St. They went above and beyond to meet our ...
I thought it was a free ringtone, next minute I am being billed 9.99. I didn't ok this charge. Do not want the bill. Just happened a second ago. ...
We purchased a one year 700 min family plan and provided our own phones. Within one week we decided to add a third phone "which we also provided" for our college daughter and changed the plan to 1400 minutes, we were told the only charge would be $9.95 for the extra phone and the 1400 ...
I registered for verizon independence pack, with verizon wireless support and direct television and web, they explained for 134.99 per month plus fees, and my first weeks bill 200.72 my 2nd weeks bill was315.67 my next weeks bill 202.08 they're getting me verizon activities I actually donot have, I ...
I tried to call Verizon Fios customer service to discuss the over billing on my bundled account. The billing office closes at 6:00pm EST. I began my call at 5:40 pm EST. I have been on hold ever since. I guess that is their solution to customer services. If you have a call on hold just leave for ...
I normally pay our telephone bills through my local bank electronically. In March I did so, only to find that Verizon somehow decided to pay itself twice - once from my checking and once through its own volition. I have been trying since March to get them to realize (with all of the paperwork to ...