AT&T/Pac Bell used to own Colfax until Verizon took it over. Now that we can't use any high-speed broadband without being a business or paying out the ass to use their cables, our only option now is either wireless or satellite. I went with wireless, and considering Colfax is Verizon based, I ...
Verizon, gives false advertising. They are not there when you need them... I started having trouble with their phones almost immediately... Batteries don't keep their charge, and the phones don't stand up to everyday use. The charging well on my phone is broken, the insurance we bought "does ...
I quit Verizon. I loved the Fios (once I got it). The reason is I spent several hours getting tossed around like a ball in a 3 ring circus in what they call customer service. It was simply the worst so called customer service experience I have ever had in my 44 years on earth. I switched back to ...
The worst, unfriendly, argumentative, rude, people for customer service I have ever encountered. They used to be the best I'm not sure what happened but for the last few years their customer service and willingness to get you taken care of "the first time you call" has totally gone down ...
Wow!!! Talk about the worst customer service in the world they out did Sprint. This is day 4 on the phone going into the second hour on hold. If you want Verizon Fios think twice because they have no customer service and just when you think you get to talk to management. The person on the line ...
After a five week ordeal w/techs to try and fix my USB broadband card, I contacted customer service to adjust my bill! Keep in mind that in one day I had 238 min. On one set of calls that dropped 3 times. Now remember you only get credit for ONE min. On dropped calls. This is a direct line to ...