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Verizon
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Verizon
Fraudulent practices

I ordered Verizon 3 MPS DSL. The mailer said 1st 6 months free and second 21.95 with year contract for new customers. I have written 11 e-mails, visited local office, and been on phone 12 times. I got two bills for 74.56 each. This was a mistake. I mailed copy of flier to them. When you call they ...

Verizon
Bad service

I recently signed up for the Verizon Fios internet and TV service. I made the mistake of providing them a credit card number at the time of placing the order. Verizon out of the blue charged me $198 and refuses to provide a paper bill. They say that the bill was emailed to me, which I never ...

Verizon
Bad service

DSL service terminated even though bill was paid. I got 4 different answers as to why after being transferred 4 different times. The customer service agents could not tell me why it was being terminated and they did not know how to restore it. I asked to speak to a supervisor and was transferred. ...

Verizon
False Advertising

I am writing today to address my concern of money not being refunded as promised to me by various Verizon high speed internet reps. I made the fateful mistake of signing up for Verizon's DSL services off a Valupak coupon I received in the mail. This offer, promising 6 months free internet service ...