I've been a FIOS customer since 2006. The original agreement was to get a package deal of $100/month bundle for TV, phone, and Internet. Ever since I've signed up, Verizon's been billing me double that: $195/month. I called customer support and they said: "Your phone doesn't qualify for the ...
I was charged $70.51 for an 11 minute international call. ...
Verizon charged my home phone $211 for a 65 minute landline phone call from New Jersey to Sweden. Normally, this call would cost $6.50, but I didn't sign up for their international plan (which was never offered). ...
You can not use a cordless phone & Verizon's internet service in the same room. If you try using the phone & computer at the same time you will get kicked off the internet. Verizon was unable to transfer services from an apartment to a home because of the "Fios" system. They ...
I started Internet and Cable (FiOS Internet and TV) with Verizon last month. There was a problem with their billing practice so I contacted them trying to get it resolved. After numerous phone calls (totalling more than 3 hours) with an average waiting time of more than 20 minutes each I gave up ...
For my home phone right now I just have Verizon basic service. When we moved in to our house last May our only option for internet was dial up and our only option for cable was Direct TV. Since we are only home on the weekends we decided to not get Direct TV and live without the TV for the day and ...