I get my phone and Internet from Verizon. I'm no fan of big conglomerates, but when my Internet went out this morning I realized..."this never happens". It NEVER happens - except this one time this morning - and I take that for granted. Which is precisely as it should be. And, in the age ...
My NIGHTMARE with Verizon actually began about a year ago when I started having problem with FIOS TV and internet. I was calling 1 to 2 times a week over an eight week period before they came in a replaced the wireless router. I moved recently and that is another NIGHTMARE. They gave me a new phone ...
Last August I signed up for the 3-in-one bundle deal (internet, cable and phone land line (ICP) which was going to be $109.99/month for one year. I also did the required electronic signature on or the very next day. The first month I was overcharged I called and was told that those ICPs are ...
First bad sign: We signed up for FIOS in September but did not get active service until November. Second bad sign: We could never sign in to view our bill or what's due. When we were able to sign in, we disabled direct deposit. (We wanted to see or regulate how or for what we were being billed via ...
Verizon has been offering these promotional bundles for the past year or so I signed up with them to receive the following services: phone, internet & cell phone. With this promotional bundle they promised me a camcorder would arrive in the mail in a few weeks. I received several electronic, ...
I called to speak to the cancellation department and I was told that I would have to pay a cancellation fee. But I am on active duty military orders. According to the Soldiers and Sailors Act I am not required to pay this fee but I was told by a Mrs Wright in the cancellation department that I ...