I recently moved from Carrollton, Texas to a rural address near Sulphur Springs called Sulphur Bluff. I was already a Verizon customer for many years in the Dallas, Texas area. I was told when I made initial call that telephone service could be supplied in three to four days. (telephone ...
Back in August I moved and canceled my Verizon internet/phone. I was told that I had 30 days to return my router and that a prepaid envelope would be sent to me. Two weeks later, I got the prepaid envelope and sent my router back a few days later. I received a bill a few weeks later for unreturned ...
Verizon has charged me the wrong amount and installed the wrong FiOS service at my house. I got that corrected this morning. They also charged an extra $50 for "previous month charges" but we already paid last month's bill which was $101. It does not say what this charge is for. I checked ...
Every time it rains my DSL goes, I have spent over 4 hours on the cell phone asking for service help. Strange, my att blackberry can get online in the rain, yet my home computers can not. No one has bothered to come inspect the lines, and I can't cancel or I will owe money for early termination. ...
Just after switching my phone service to Verizon I had a charge of $60 on my first bill for a 20-minute call to Switzerland. As confirmed by Verizon by telephone the going rate is 10 cents per minute or $2 for 20 minutes. I wrote a letter to Verizon asking for a refund of $58 but have not heard ...
Don't ever buy a phone from Amazon that forces you to set up a new plan with Verizon if you want to keep your old number. I was on the phone for an hour and 15 minutes, went through 6 representative transfers and finally just told them I was going to send the phone back to Amazon because no one at ...