In 2007 Verizon installed the new fiberoptic lines in Irving, TX. They offered low prizes with hidden charges and taxes and they failed to mention that the request for an upgraded system would prevent me from going back to my Broadband system. During a year the costs have tripled and Verizon WILL ...
Beware of unauthorized charges to your Verizon FiOS bill! I signed up for Verizon FiOS in July and on my September bill I was charged $15.98 for services I had never ordered nor authorized. I was charged $7.99 for Security and Backup Bundle/5GB and $7.99 for Games on Demand/Family Place. I was ...
Verizon Fios door-to-door salesperson guaranteed free STBs to obtain one to sign the agreement. Nevertheless when the very first statement came all STB costs are there. Lesson learned: make certain anything is created in dark & white, as well as obtain the door-to-door salesperson's title & ...
When signing up for Verizon new Fios service, I signed up for a contract for $74.99 a month for the first 3 months. Well, I get my first bill and it is over $135. When signing up for the service the customer service agent told me that Verizon cannot seem to ever get their billing correct and that I ...
I signed up for cable TV, Internet & telephone and it was installed on June 8th. The cable company notified Verizon at that time. I made 4 calls to Verizon starting on June 24th trying to find out the amount of my final bill. The first 3 times I was told they didn't know yet, it takes a while, ...
I have had Verizon service, telephone internet and cable for 8 months now. I took place in the 'refer a friend program' 3 months after my service began and they have yet to pay me ANY referrals and the sales reps have no idea why. So they say. I have gotten 3 different stories, one. A rep saying ...