Back in August I called Verizon to inquire about rates to Italy. My son was leaving to go to school for the year. I was told it was 31 cents per minute. After a week and a half of calling him almost everyday, I got a block on my calls to Italy. When I called about it they said my bill was over 400 ...
They have sent two collection agencies after me in about the past two months for a canceled land line/internet account. I'm afraid to look at my credit report now. I would not be in this situation if Verizon had not: A: Immediately removed my account number from my profile at verizon.com prior to ...
The "Unlimited" claim by Verizon is not completely true. Because I travel every week I got an Air Card from Verizon. It works great everywhere but my home so I took it back and was told there was nothing I could do. After suffering with it for 3 months and getting locked into the contract ...
I never experienced some much discomfort in my life when trying to contact a company by phone. Although Verizon is a communications company they are pretty bad at that. First of all they don't know how to design a friendly automated system. Their voice activated system is so bad it really makes you ...
I upgraded my service with Verizon from Freedom Essential (phone, internet) to their Triple Freedom package in Dec. The agreement was for 2 years at $99 per month. I have had to call them 7 out of those 9 months. I was told there would be no Activation Fee, given that I was upgrading. I was charged ...
Below is a letter I have composed after getting the run around from EVERY SINGLE operator at Verizon after calling to determine why my DSL service wasn't working - I got a different answer from every operator I spoke to: I recently changed my telephone service from Verizon to Comcast Digital Voice ...