It seems customer service is with clerks who have very little care how they are doing their jo ...
When I added another line on my cell ph, my original line got messed up & now it won't operate properly. I called & talked to so many "reps", & was told, "I don't know whats wrong with it, I can't fix it"! Two women even hung up on me. Went to the main ofce here 2X ...
We recently moved to a place where we had no choice but to take Verizon for our home phone service and DSL. Since the very first day the customer service we experienced has been horrible. A few examples are, every time we call and need to speak to a representative, the wait time is amazingly long, ...
I spend my statement for my wireless phone, through Verizon Wireless, entirely each time. Consequently, each statement bears some forwarded stability from the prior billing period. I have named wondering about that and each time, I get absurd, indecipherable runarounds from each individual with ...
Verizon fails to provide the Bundle Services with Direct TV, and deceived us with their false offer about International Long Distance Calls. They never disclosed to us their ridiculous rate of $4.95 a minute. We had three calls totaling 75 minutes. The bill is over $400.00 for these calls. The USBI ...
I am really pissed with Verizon. I tried cancelling my home phone with them for 3 times. They gave me the run around. Putting me on hold for hours. I haven't had a real phone for more than 6 months yet they still charge me for the service. Then when I tried cancelling "the bundle" cause ...