I recently had to call Verizon for several different reasons and I found out that the customer service (or lack of) is horrible. This company has taken automation toooo far. What ever happen to getting to a live person without going around and around in circles. The automated service is not user ...
Verizon has superb coverage area, so no complaints there. However, everything dealing with money is completely against the customer. Since I have signed with Verizon, they have overcharged me on numerous phone calls (i.E. They overstate the length of a call vs what my phone records), given false ...
When I transferred my broadband service from New York State to Florida, Verizon inexplicably sent me a router via UPS. I came home and found it in front of my door on February 23. I never ordered this or any other equipment from Verizon. I called Verizon and asked them where I should return it to. ...
Verizon wireless slams the unsuspecting comsumer with fees ie the premium text msg. That you inadvertantly sign up with online easily. (9.99) The cost is from a third party and billed to your account. If you pay for it automatically out of checking on a cc, it may take you months to figure out that ...
The "Verizon Family" is not a family I would be proud to be a part of. They say that it's like catch and release, but its not. They are fishing but its for keeps. That is your $ money $. I was working security at one of their stores when i dropped my T-Mobile phone in the toilet.instead ...
The service has been interrupted and I paid $116.84 today on the bill. I do not want the service anymore and want to leave it disconnected, please see that this is done. Thank you very much. ...