I started Internet and Cable (FiOS Internet and TV) with Verizon last month. There was a problem with their billing practice so I contacted them trying to get it resolved. After numerous phone calls (totalling more than 3 hours) with an average waiting time of more than 20 minutes each I gave up ...
For my home phone right now I just have Verizon basic service. When we moved in to our house last May our only option for internet was dial up and our only option for cable was Direct TV. Since we are only home on the weekends we decided to not get Direct TV and live without the TV for the day and ...
I have had Verizon (or what ever their latest name change is) three times, yes three times. Each time has been a nightmare, here is my story. 1.1997: ISDN made its appearance into the world. Of course, we wanted to move beyond dial-up and so I got the ISDN modem.installed it and it worked right and ...
Verizon did an excellent job chasing away loyal customers of 16 years. We moved to Manassas that long ago and GTE was the only phone company at the time, so we were stuck with it. Still, they did a very good job providing us with reliable phone service for many years until a certain incident.By the ...
I am so excited that this phone the Verizon wireless xv6900 smart phone goes on sale today! I saw it at a convention and it is AMAZING. A bit pricey but there's a rebate when you sign up for 2 years so I'm going for it. I'm glad I held off on the iPhone! ...
Verizon customer service passed me around for one hour and fourty-five minutes and still would not cancel my dsl service. I was given 4 different phone numbers and was transfer to a different person 9 times. One representative hung up as soon as I asked for a cancellation of service. I ended up ...