I disconnected my Verizon telephone service in August when I moved out of my apartment. I was assured by the representative that they would send the final bill to my new address. Well, a month goes by and no bill. I called again. This representative stated he has no history of that on my account. I ...
They sent me the wrong phone and customer service computer was unable to correct the order. On the third day of my "15 day trial" period. I called cust service to report poor/unacceptable audio quality. Their response was to tell me their computer "backdated" my start date and ...
Ok... So I changed my "Freedom" Package to a "Regional Calling Plan" having been told by a Verizon representative that this would cover all in-state calls in Maryland. Boy was I wrong. It turns out that "Regional" calling plans cover by portion of the state, unlike ...
My cell phone was stolen and I was told I was responsible for charges made which amounted to close to $600.00. I refuse to pay the charges and of course this information was sent to the credit bureaus thus causing an extremely detrimental credit rating. Beware of small print in any contract you ...
I purchased The motorolla V710 from a verizon store after my free phone stopped working. Because opted out of the insurance on my initial phone, the only way to upgrade my phone was to purchase at full retail price whichever phone I chose. I'm ok with this since I didn't get the insurance. After ...
I was charged 39.90 for VoiceXpress Voicemail Monthly Fee that I never asked to receive. I never gave consent for Verizon to put a miscellaneous fraud voice mail company on my bill. Upon visiting the Better Business Bureau website I found other customers in question of their phone bills had ...